Phone Service + Unified Communications for Your Business

Voice Over IP Features

Included

Softphones (Mac, PC and Mobile)
Account Codes
Auto-Attendants (unlimited)
Auto-Attendant – Nested
Auto-Generated Key Labels
Broadcast Groups
Business Quality Voice Lines
Call Coverage
Call Coverage – Incoming Call Routing
Call Detail Records
Call Display
Call Forward
Call Groups
Call History Reporting
Call Hold
Call Hunting (circular and linear)
Call Park/Retrieve
Call Permissions Profiles (by user)
Call Transfer
Caller ID with Name
Caller’s List (inbound & outbound)
Click-to-Call
Click-to-Call Extension
Context Soft Keys
Do Not Disturb
Emergency Forwarding
E911 Compliant
Extension Dialing (3, 4 or 5 digits)
Fixed Function Keys
Geographic Redundancy*
Hands-free Speaker Phone
Headset Capable
Hot Desking / Multi Desking
Hunting
Incoming Cal Routing
Integrated Ethernet Switch
Intercom
Join/Leave Call Groups
Join/Merge Calls
Local Phone Numbers (DIDs)
Mobile Apps for Android & Apple
Monitor Groups
Multiple Business Hour Profiles
Multiple CLID’s
Multiple Line Appearances
Music on Hold
Mute
My Phone Web Page
Hosted Services Desktop and Mobile Apps
Online Management (User and Tenant Level)
Online self-help documentation
Paging
Phone Directory – Employee
Phone Directory – External via Portal
Phone Key Profiles (by user type)
Power over Ethernet Phones (IEEE 802.3af)
Private CLID’s
Programmable Keys
Redial
Redirect – Emergency Forwarding
Ring Tones
Selective Call Routing
Site Page (via speakerphone)
Speaker Phone (Standard and Executive)
Speed Dial, One-Touch
Station Busy Lamp Indicator – Silent
Ten-way Calling
Transfer Direct to Voicemail
Unlimited Calling Nationwide
Visual Voicemail Web Portal
Voicemail
Voicemail, Auto-Forward all to e-mail ID
Voicemail, Message Waiting Indicator (MWI)
Voicemail, Return Call During VM Retrieval
Voicemail, Forward to Co-Worker Ext.
Voicemail, Out-Dial From Voicemail
Voicemail, Notification via e-mail or SMS
Voicemail Return Call During VM Retrieval
Zero Out of Voicemail – Personal Target

 

Premium Add-Ons

Additional Phone Numbers Nationwide
Analog Extensions with/without Voicemail
Automatic Call Distribution (ACD)
Automatic VoIP Failover
Call Center ( CCaaS )
Call Detail Reporting
Call Recording
Call Marking
Connector for Chrome
Connector for Google®
Connector for Microsoft Teams®
Connector for Office 365
Connector for Salesforce®
Connector for Web-based CRMs
Connector for Open-source CRMs
Contact Center SFTP
Custom On Hold Announcement
Custom Dial Plans
Direct Inward Dialing (DIDs)
Enhanced Call Redirect
Enhanced Dial Tone
Extension Monitoring
Extra Call Recording Storage
HD Video Conferencing (25 participants +)
Mobile Twinning
OfficeSuite PrivateCloud™
Online Fax (different plans by volume)
Site Survey
Toll-Free Service and Phone Numbers
Toll Free Storage
Voicemail Custom Class of Service
Web Chat (Call Center or Individual)

Equipment

Bluetooth Options (select phones)
Conference Room Phones
Conference Room Unit
Cordless Desk Phones and Handsets
Entry/Door Control Systems
Door Boxes
Gigabit Ethernet Phones
Overhead Paging Interface
Power of Ethernet Switches
Video Phones
Wireless DECT Handsets and Headsets
12-key, 48-key Receptionist Modules

IT Work & Cabling + Labor

Compatible

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    "We highly recommend Sun Communications to any business"

    "For the past three years, SCAN-Harbor has been using Sun Communications for Cloud Based Phone Service and Internet connections serving 5 office locations and 115 phones...  Sun Communications was able to consolidate all of Scan-Harbor's services onto one invoice while providing one point of contact and saving us significantly.

    Customer support is very important to us especially during the pandemic. Sun Communications' customer support provides knowledgeable and personalized services that you just do not get from the carriers."

    Read Full Testimonial

    Get an Account Manager and Start Saving

    Get a Knowledgeable, Dedicated Account Manager, Instead of Call Center Reps

    Save Up to 30% with Additional Savings Possible  through Our Group Purchasing Organization Partnerships

    Easily Port Over Existing Phone Numbers

    Manage All Employee Business Communications from a Single Platform for Voice, HD Video, SMS, Internal Messaging, Fax and Customer Chat. Pay only for what you use.

    Use One Phone # from the Convenience of Any Device... Tablet, Laptop, Desktop and/or Cell Phone.

    Get Free Desk Phones

    Keep your Current Internet Provider, and at No Extra Cost, Consolidate Your Internet + Phone Service Bills for all Locations into One Bill

    If Needed, We Will Wire Any Location Nationwide with No Operational Downtime

    Ask a sales agent how we can drive further savings through ou internet service and SD-WAN
    CALL: (833) 346-6600.