{"id":1360,"date":"2021-12-30T00:32:04","date_gmt":"2021-12-30T00:32:04","guid":{"rendered":"https:\/\/www.suncommunications.com\/?page_id=1360"},"modified":"2023-05-15T18:11:58","modified_gmt":"2023-05-15T18:11:58","slug":"voip-phone-features","status":"publish","type":"page","link":"https:\/\/www.suncommunications.com\/voip-phone-features\/","title":{"rendered":"VoIP Phone Features"},"content":{"rendered":"\n

\n\t\tVoice Over IP Features\n\t<\/h2>\n

\n\t\tIncluded\n\t<\/h3>\n\tSoftphones (Mac, PC and Mobile)
\nAccount Codes
\nAuto-Attendants (unlimited)
\nAuto-Attendant – Nested
\nAuto-Generated Key Labels
\nBroadcast Groups
\nBusiness Quality Voice Lines
\nCall Coverage
\nCall Coverage – Incoming Call Routing
\nCall Detail Records
\nCall Display
\nCall Forward
\nCall Groups
\nCall History Reporting
\nCall Hold
\nCall Hunting (circular and linear)
\nCall Park\/Retrieve
\nCall Permissions Profiles (by user)
\nCall Transfer
\nCaller ID with Name
\nCaller’s List (inbound & outbound)
\nClick-to-Call
\nClick-to-Call Extension
\nContext Soft Keys
\nDo Not Disturb
\nEmergency Forwarding
\nE911 Compliant
\nExtension Dialing (3, 4 or 5 digits)
\nFixed Function Keys
\nGeographic Redundancy*
\nHands-free Speaker Phone
\nHeadset Capable
\nHot Desking \/ Multi Desking
\nHunting
\nIncoming Cal Routing
\nIntegrated Ethernet Switch
\nIntercom
\nJoin\/Leave Call Groups
\nJoin\/Merge Calls
\nLocal Phone Numbers (DIDs)
\nMobile Apps for Android & Apple
\nMonitor Groups
\nMultiple Business Hour Profiles
\nMultiple CLID’s
\nMultiple Line Appearances
\nMusic on Hold
\nMute
\nMy Phone Web Page
\nHosted Services<\/strong>\u00a0Desktop and Mobile Apps
\nOnline Management (User and Tenant Level)
\nOnline self-help documentation
\nPaging
\nPhone Directory – Employee
\nPhone Directory – External via Portal
\nPhone Key Profiles (by user type)
\nPower over Ethernet Phones (IEEE 802.3af)
\nPrivate CLID’s
\nProgrammable Keys
\nRedial
\nRedirect – Emergency Forwarding
\nRing Tones
\nSelective Call Routing
\nSite Page (via speakerphone)
\nSpeaker Phone (Standard and Executive)
\nSpeed Dial, One-Touch
\nStation Busy Lamp Indicator – Silent
\nTen-way Calling
\nTransfer Direct to Voicemail
\nUnlimited Calling Nationwide
\nVisual Voicemail Web Portal
\nVoicemail
\nVoicemail, Auto-Forward all to e-mail ID
\nVoicemail, Message Waiting Indicator (MWI)
\nVoicemail, Return Call During VM Retrieval
\nVoicemail, Forward to Co-Worker Ext.
\nVoicemail, Out-Dial From Voicemail
\nVoicemail, Notification via e-mail or SMS
\nVoicemail Return Call During VM Retrieval
\nZero Out of Voicemail – Personal Target\n

 <\/p>\n

\n\t\tPremium Add-Ons\n\t<\/h3>\n\tAdditional Phone Numbers Nationwide
\nAnalog Extensions with\/without Voicemail
\nAutomatic Call Distribution (ACD)
\nAutomatic VoIP Failover
\nCall Center ( CCaaS )
\nCall Detail Reporting
\nCall Recording
\nCall Marking
\nConnector for Chrome
\nConnector for Google\u00ae
\nConnector for Microsoft Teams\u00ae
\nConnector for Office 365
\nConnector for Salesforce\u00ae
\nConnector for Web-based CRMs
\nConnector for Open-source CRMs
\nContact Center SFTP
\nCustom On Hold Announcement
\nCustom Dial Plans
\nDirect Inward Dialing (DIDs)
\nEnhanced Call Redirect
\nEnhanced Dial Tone
\nExtension Monitoring
\nExtra Call Recording Storage
\nHD Video Conferencing (25 participants +)
\nMobile Twinning
\nOfficeSuite PrivateCloud\u2122
\nOnline Fax (different plans by volume)
\nSite Survey
\nToll-Free Service and Phone Numbers
\nToll Free Storage
\nVoicemail Custom Class of Service
\nWeb Chat (Call Center or Individual)\n

\n\t\tEquipment\n\t<\/h3>\n\tBluetooth Options (select phones)
\nConference Room Phones
\nConference Room Unit
\nCordless Desk Phones and Handsets
\nEntry\/Door Control Systems
\nDoor Boxes
\nGigabit Ethernet Phones
\nOverhead Paging Interface
\nPower of Ethernet Switches
\nVideo Phones
\nWireless DECT Handsets and Headsets
\n12-key, 48-key Receptionist Modules\n

IT Work & Cabling + Labor<\/em><\/p>\n

\n\t\tCompatible\n\t<\/h3>\n\t\t\t\t\"compatible-with-apple-i0S-iphone-microsoftchrome-and-android\"\n\n","protected":false},"excerpt":{"rendered":"

Voice Over IP Features Included Softphones (Mac, PC and Mobile) Account Codes Auto-Attendants (unlimited) Auto-Attendant – Nested Auto-Generated Key Labels Broadcast Groups Business Quality Voice Lines Call Coverage Call Coverage – Incoming Call Routing Call Detail Records Call Display Call Forward Call Groups Call History Reporting Call Hold Call Hunting (circular and linear) Call Park\/Retrieve…<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"yoast_head":"\nVoIP Phone Features - Sun Communications<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.suncommunications.com\/voip-phone-features\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VoIP Phone Features - Sun Communications\" \/>\n<meta property=\"og:description\" content=\"Voice Over IP Features Included Softphones (Mac, PC and Mobile) Account Codes Auto-Attendants (unlimited) Auto-Attendant – Nested Auto-Generated Key Labels Broadcast Groups Business Quality Voice Lines Call Coverage Call Coverage – Incoming Call Routing Call Detail Records Call Display Call Forward Call Groups Call History Reporting Call Hold Call Hunting (circular and linear) Call Park\/Retrieve…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.suncommunications.com\/voip-phone-features\/\" \/>\n<meta property=\"og:site_name\" content=\"Sun Communications\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-15T18:11:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.suncommunications.com\/wp-content\/uploads\/2023\/05\/compatible-with-apple-i0S-iphone-microsoftchrome-and-android.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.suncommunications.com\/voip-phone-features\/\",\"url\":\"https:\/\/www.suncommunications.com\/voip-phone-features\/\",\"name\":\"VoIP Phone Features - Sun Communications\",\"isPartOf\":{\"@id\":\"https:\/\/www.suncommunications.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.suncommunications.com\/voip-phone-features\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.suncommunications.com\/voip-phone-features\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.suncommunications.com\/wp-content\/uploads\/2023\/05\/compatible-with-apple-i0S-iphone-microsoftchrome-and-android.jpg\",\"datePublished\":\"2021-12-30T00:32:04+00:00\",\"dateModified\":\"2023-05-15T18:11:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.suncommunications.com\/voip-phone-features\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.suncommunications.com\/voip-phone-features\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.suncommunications.com\/voip-phone-features\/#primaryimage\",\"url\":\"https:\/\/www.suncommunications.com\/wp-content\/uploads\/2023\/05\/compatible-with-apple-i0S-iphone-microsoftchrome-and-android.jpg\",\"contentUrl\":\"https:\/\/www.suncommunications.com\/wp-content\/uploads\/2023\/05\/compatible-with-apple-i0S-iphone-microsoftchrome-and-android.jpg\",\"width\":724,\"height\":166},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.suncommunications.com\/voip-phone-features\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.suncommunications.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"VoIP Phone Features\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.suncommunications.com\/#website\",\"url\":\"https:\/\/www.suncommunications.com\/\",\"name\":\"Sun Communications\",\"description\":\"Do Less Achieve More\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.suncommunications.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"VoIP Phone Features - Sun Communications","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.suncommunications.com\/voip-phone-features\/","og_locale":"en_US","og_type":"article","og_title":"VoIP Phone Features - Sun Communications","og_description":"Voice Over IP Features Included Softphones (Mac, PC and Mobile) Account Codes Auto-Attendants (unlimited) Auto-Attendant – Nested Auto-Generated Key Labels Broadcast Groups Business Quality Voice Lines Call Coverage Call Coverage – Incoming Call Routing Call Detail Records Call Display Call Forward Call Groups Call History Reporting Call Hold Call Hunting (circular and linear) Call Park\/Retrieve…","og_url":"https:\/\/www.suncommunications.com\/voip-phone-features\/","og_site_name":"Sun Communications","article_modified_time":"2023-05-15T18:11:58+00:00","og_image":[{"url":"https:\/\/www.suncommunications.com\/wp-content\/uploads\/2023\/05\/compatible-with-apple-i0S-iphone-microsoftchrome-and-android.jpg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.suncommunications.com\/voip-phone-features\/","url":"https:\/\/www.suncommunications.com\/voip-phone-features\/","name":"VoIP Phone Features - Sun Communications","isPartOf":{"@id":"https:\/\/www.suncommunications.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.suncommunications.com\/voip-phone-features\/#primaryimage"},"image":{"@id":"https:\/\/www.suncommunications.com\/voip-phone-features\/#primaryimage"},"thumbnailUrl":"https:\/\/www.suncommunications.com\/wp-content\/uploads\/2023\/05\/compatible-with-apple-i0S-iphone-microsoftchrome-and-android.jpg","datePublished":"2021-12-30T00:32:04+00:00","dateModified":"2023-05-15T18:11:58+00:00","breadcrumb":{"@id":"https:\/\/www.suncommunications.com\/voip-phone-features\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.suncommunications.com\/voip-phone-features\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.suncommunications.com\/voip-phone-features\/#primaryimage","url":"https:\/\/www.suncommunications.com\/wp-content\/uploads\/2023\/05\/compatible-with-apple-i0S-iphone-microsoftchrome-and-android.jpg","contentUrl":"https:\/\/www.suncommunications.com\/wp-content\/uploads\/2023\/05\/compatible-with-apple-i0S-iphone-microsoftchrome-and-android.jpg","width":724,"height":166},{"@type":"BreadcrumbList","@id":"https:\/\/www.suncommunications.com\/voip-phone-features\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.suncommunications.com\/"},{"@type":"ListItem","position":2,"name":"VoIP Phone Features"}]},{"@type":"WebSite","@id":"https:\/\/www.suncommunications.com\/#website","url":"https:\/\/www.suncommunications.com\/","name":"Sun Communications","description":"Do Less Achieve More","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.suncommunications.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.suncommunications.com\/wp-json\/wp\/v2\/pages\/1360"}],"collection":[{"href":"https:\/\/www.suncommunications.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.suncommunications.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.suncommunications.com\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.suncommunications.com\/wp-json\/wp\/v2\/comments?post=1360"}],"version-history":[{"count":8,"href":"https:\/\/www.suncommunications.com\/wp-json\/wp\/v2\/pages\/1360\/revisions"}],"predecessor-version":[{"id":2203,"href":"https:\/\/www.suncommunications.com\/wp-json\/wp\/v2\/pages\/1360\/revisions\/2203"}],"wp:attachment":[{"href":"https:\/\/www.suncommunications.com\/wp-json\/wp\/v2\/media?parent=1360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}